Generally speaking, I do not accept returns, however, I do consider an exchang. BUT ss long as Covid is a health issue, I will "ABSOLUTELY NOT" accept any returns, so please think about it before you order.
NO RETURNS on purchases made before December 31, 2022 or UNTIL COVID-19 CRISIS IS no longer a concern. I need your physical address when you check out; also let me know if you need to sign for your hat, otherwise, no signature will be required. If you have to use the post office, please upgrade your shipping to USPS. Thank YOU!
Kentucky Derby Hat "Lady Penny" is a sinamay hat perfect for your Oaks, Kentucky Derby hat - Ascot or Easter Sunday! It's a triple layer coppery brown and ivory sinamay hat. Adorned with 2 beautiful ivory open faced organza millinery roses against a backdrop of coppery pheasant feathers and old gold organza ribbon. A beautiful ivory ostrich plumes sweeps gloriously around the brim.
This hat is measures 22.5 inches and has a built in hat size reducer so it can be made smaller for a perfect fit. Please see instructions below: How to measure your head.
Hat Box Included!
Due to the nature of the product and the fact that all items are hand-made and in many cases one-of-a-kind, there are absolutely no refunds.
All of my hats are handmade by me and they may vary slightly from the photograph, therefore making this hat virtually a "one of a kind".
Here's instructions on how to measure your head:
Place the string or tape around your head about 1/8" above your ear, across the mid-forehead, completely circling your head. Hold the tape firmly, but not too tightly. You need to measure your head exactly where the hat will sit. If your measurement falls between sizes, choose the next largest size.
I suggest measuring 3 times to make certain that you have the correct size.Customs Fees are the responsibility of the buyer.
Payment via Paypal or use Etsy's Direct Checkout
Check payment is only acceptable if agreed upon with shop owner.
I ship via FedEx Home. If you desire quicker shipping, please upgrade your shipping.
But please contact me if you have any problems with your order.
Please contact me within 7 days of delivery if you have any problems with your order. I'll do my very best to work with you to solve any issues. I work out of my home and I can't accept returns as I have NO PLACE to store them. My hats are made to order...in most cases the hat isn't completed until after it's ordered.
NO RETURNS on purchases made before December 31, 2020 or UNTIL COVID-19 CRISIS IS no longer a concern.