DAMAGED SHIPMENT PROCEDURE:
All shipments will be shipped insured!
1. Please do not return items damaged in shipment, as doing so will void the shipping insurance.
2. To begin the process, please contact me and alert me to the damage so I can contact the shipper.
3. Claims should be made through the original shipping
agent. Guidelines for insurance claims vary by carrier
so please check with the carrier for specific instructions.
Be sure to retain all original packaging as well as all pieces of the damaged item, as the shipping agent will request to examine them.
For information on filing an insurance claim through the following carriers, visit:
United States Postal Service: http://www.usps.com
United Parcel Service: http://www.ups.com
Federal Express: http://www.fedex.com