East Angel Harbor's Return Policy is designed to help ensure a smooth, enjoyable buying experience.
All packages are shipped via FedEx unless other arrangements are made.
Procedure for returns:
1. If you are not pleased with your purchase, simply contact me by email or phone within 48 hours of delivery of your item to arrange for its return and a refund of the purchase price, less a restocking fee/credit card fees. I will acknowledge your return request with a RA# (return authorization number).
2. You must ship the item back to me within 48 hours of
receiving your RA#:
The item must be returned in its original packaging and insured for its purchase price, and it must be received in the same condition as when it was shipped to you with the shop’s tags and identifying marks intact.
3. The buyer pays for return shipping and insurance. After I verify that the returned item is as originally sent, I will issue refund (minus 20% restocking fee/credit card fees) within 48 hours. If you return a Kentucky Derby hat after the Derby, you will incur a 50% restocking fee.